Carry every client from one desk — and get paid for what you save them.
FDP Connect is EXIM software for customs brokers and CHAs. It reads each client's documents and email, files Shipping Bills, Bills of Entry and Certificates of Origin on the government portals, recovers the incentives their exporters are owed, and catches the mismatches that get consignments held — across every client workspace, from one cockpit.
Every client's paperwork lands on your desk. None of it talks to the next.
Follow one working day across the clients you file for — before FDP Connect. Every fresh login, every re-keyed field, every claim nobody ticked. Watch how much of your day, and your margin, leaks between the hand-offs.
- RE-KEYED
The same shipment, typed four times
You log into one client's ICEGATE, key the invoice line by line, sign, log out. Then the next client, a different portal, the same fields again. trade.gov.in for the Certificate of Origin. A checklist tool for the Bill of Entry. Nothing you type in one place shows up in the next.
A day of your best people spent as data-entry — one transposed digit from a customs query.
- STUCK
Held at the docks over a checklist
An importer's Bill of Entry checklist comes together by hand — half from Logi-Sys, half from an email thread, the rest from memory. One document short and the container just sits at the port.
Demurrage running by the hour, an importer on the phone — and it lands on you, the broker.
- UNCLAIMED
The refund that was never your line
Your client's RoDTEP box goes unticked on the shipping bill. The drawback never files, the GST refund ages past its window, an EPCG obligation quietly slips. They lose the money. You never billed a rupee for saving it.
A recovery service you could have sold — walking out the door with every consignment you clear.
- SCATTERED
Twelve clients, twelve inboxes
"Where's my consignment?" You chase the answer across a dozen client vaults, portal tabs and WhatsApp threads, piecing status together by hand for each one who calls.
Your throughput is capped by headcount, not software — to file more, you hire more.
- MISMATCH
The mismatch customs finds first
Across one client's documents, a weight, a total and a name slowly stop agreeing — invoice, packing list and bill of lading drift apart. You find out when the query arrives.
An amendment, a delay, a demurrage call — and a client who blames the broker, not the data.
- CHURNED
The client who slipped away
An exporter who missed their incentive money and copped a preventable hold shops the market at renewal. The account you fought to win leaves over problems software could have caught.
Retention you can't rebuild with lower rates — only with clients who get paid and never miss a deadline.
Every one of these traces back to the same thing — a record nobody could trust, and paper nobody could check. Here's the other way.
Your goal, delivered
A parent workspace with a sub-workspace per exporter or importer you represent; creating an 'Exporter Client' company spins the workspace up automatically. Switch in to act, and RLS walks the parent chain so you see their shipments, documents and products transparently — no re-login, no separate accounts.
Shipping Bills and Certificates of Origin go out via RoBoCo on trade.gov.in and ICEGATE for exporters; Bills of Entry with CAROTAR origin compliance for importers, with ChAI pulling the checklist from Logi-Sys or iCaffe in one click. The bot logs in in-session, fills, attaches and submits — a human at the final click.
Offer incentive recovery as a service: RoDTEP (with the mandatory Annual RoDTEP Return), Duty Drawback, EPCG and Advance Authorisation obligation tracking, and GST refunds — with a scheme net-benefit optimizer that picks the valid combination per shipment. Money most exporters leave on the table, now a service you sell.
Top up once at the parent and every client's CoO and OCR charges — and their refunds — flow through the one balance. Per-workspace pricing overrides let you segment rates by client, and each client sees only their own charges.
Cross-document checks flag invoice / packing-list / BL / CoO mismatches before submission; CCMS-style readiness bars gate filing until a consignment is truly ready; a persona- and HSN-scoped Regulatory Watch feed keeps every client current. Exporters who get their money and never miss a deadline don't switch brokers.
Built around how you work
Multi-client cockpit
One parent workspace, a sub-workspace per client — one level deep, enforced by the database. The workspace switcher writes a validated cookie; RLS walks the parent chain so you file for any client without ever leaving your own login.
RoBoCo + ChAI portal automation
RoBoCo files CoOs on trade.gov.in and syncs Shipping Bill status from ICEGATE; ChAI fetches Bill-of-Entry checklists from Logi-Sys and iCaffe. Encrypted portal credentials live on the parent and are shared by every managed client — set once, Play for all.
Incentive recovery you can bill
RoDTEP + ARR, Duty Drawback, EPCG, Advance Authorisation and GST refunds, tied to e-BRC realisation and a net-benefit optimizer. Turn the money exporters routinely miss into a billable service — the compliance you already do, now a revenue line.
Inherited billing & email-native intake
A shared wallet the parent tops up once, with per-client pricing overrides. Documents arrive by forward or auto-pull from a connected inbox (Gmail or IMAP), then get split, classified, extracted and filed to the right shipment by reference number.
- Multi-client parent/child workspaces (RLS walks the parent chain)
- Workspace switcher for CHA / forwarder admins
- Companies management — 'Exporter Client' auto-creates a sub-workspace
- Shipping Bill filing (AA / EPCG / Drawback / Free type derivation)
- Bill of Entry filing (Home Consumption / AA / EPCG type)
- ICEGATE Shipping Bill status tracker + encrypted JWT credential store
- ChAI checklist fetch — Logi-Sys & iCaffe (one-click Play)
- RoBoCo CoO automation (trade.gov.in, preferential + non-preferential)
- CoO editor & readiness engine (80% green-to-file gate)
- CAROTAR 2020 origin compliance (Form I, 5-year retention)
- Preferential import claims & duty-saving comparison
- RoDTEP ledger, projection & ineligibility checker
- Annual RoDTEP Return (ARR) filing tracker
- Duty Drawback (AIR) ledger
- EPCG — export obligation, Installation Cert & EODC tracking
- Advance Authorisation — input / SION / EODC tracking
- GST refund pipeline (LUT + RFD-01, Rule 89(4))
- Scheme net-benefit optimizer (portfolio roll-up)
- e-BRC reconciliation — unlocks RoDTEP / Drawback / GST refund
- Inherited wallet & shared billing (top up once at the parent)
- Per-workspace pricing overrides (segment rates by client)
- CoO & Bill-of-Entry readiness gates (CCMS-style bars)
- Email-native ingestion — Gmail OAuth + IMAP (Outlook / Zoho / Yahoo)
- Multi-document PDF auto-split + schema-driven OCR extraction
- Cross-document mismatch detection (invoice / PL / BL / CoO)
- Public verify against the chain anchor (no login)
- Identity assurance tiering (DV → pLEI → OV → LEI)
- Regulatory Watch feed (persona + HSN-scoped)
- Tug conversational agent (classify, extract, attach, DSC-sign in chat)
- Odoo ERP connector · IEC lookup & auto-fill via ULIP/DGFT
Turn the compliance you already do into a revenue line.
See the multi-client cockpit, both-directions portal filing and billable incentive recovery in a 20-minute demo.
Free to start, no card · your first Certificate of Origin is on us · you approve every filing.
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